Returns & Exchanges
At BURGA, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all our fashion-forward accessories. Whether you changed your mind or need a different fit, we are here to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original BURGA packaging, ensuring all protective films and tags are still intact to qualify for a full refund.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing